Customer engagement on social media: a 3 minute pitch!

As part of a University challenge, I presented my research topic in 3 minutes. This is all about brands, social media and customer engagement, aka what is keeping me up at night.

[youtube https://www.youtube.com/watch?v=u_6waGdrGM4?feature=player_detailpage&w=640&h=360]

If you want to see more thesis pitches, there are plenty on the University of Glasgow’s Youtube channel , some are really really good.

Feel free to share your comments and thoughts on customer engagement!

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Organic Social (@OrganicSocial)reply
April 9, 2013 at 2:57 pm

This certainly goes beyond Mad Men. Laurence belongs to the next generation of Mad Men and Women 🙂

laurencedessartreply
April 9, 2013 at 4:18 pm
– In reply to: Organic Social (@OrganicSocial)

So do you, Koustubh 🙂

Camille & Gillesreply
April 12, 2013 at 3:57 pm

Congratulations Bonheur !!! I’m happy to hear that your accent is still perfectly understandable and not too Scottish ;-). Anyway, it’s really nice to have a better idea of your research topic. I was just able to say “well, it’s about social media…”, now I can explain !

laurencedessartreply
April 12, 2013 at 4:01 pm
– In reply to: Camille & Gilles

Thanks sweetie, happy to know that’s its understandable, both in terms of content and accent. Thank God my accent is not too Scottish. Is yours getting more American??!

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